Advocacy, Complaints, and Feedback
For an explanation of your rights when accessing mental health, addictions, and disability services, please see here.
Nationwide Health and Disability Advocacy
Having a problem with a health or disability service? Call us.
0800 555 050
Auckland Disability Law Centre
Based within Mangere Community Law Centre
Unit 9, shop 27, Mangere Town Centre
(wheelchair access available)
09 257 5140 or 027 457 5140
Citizen’s Advice Bureau
Not sure? Ask us.
0800 367 222 (0800 FOR CAB)
Citizen’s Commission for Human Rights
Investigates human rights abuses in the field of mental health. Support and advocacy for those who want to lay complaints. (Auckland: North Shore, Waitakere, Rodney.)
09 580 0060
Human Rights Commission
Language Line, an interpreting service, is available. An appointment with a sign language interpreter is available.
If you have a hearing or have a speech impairment, you can contact the Commission using the New Zealand Relay Service. NZ Relay is a telecommunications service and all calls are confidential. www.nzrelay.co.nz
Human Rights Commission Infoline (free) 0800 496 877 or Text 021 0236 4253
Complaints guide and information: http://www.hrc.co.nz/enquiries-and-complaints-guide