Code of Expectations

The Code of Expectations sets out how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services. It was a key recommendation out of the Pae Ora Healthy Futures Act (2022) and certain large health organisations like Te Whatu Ora and NZ Blood Service must comply with the code.  

Changing Minds is proud of our Lived Experience led and community grounded approach to our projects and services. We have decided to voluntarily adopt the code of expectations and apply these to our mahi. We believe this is important to show others that this code can, and should be adopted, but also that this is achievable no matter the size of the organisation.  
 
As well as what we know we do well, there are also areas we are actively strengthening and we want to use this opportunity to be transparent with our community about what we’re doing, and how we hope to grow. 

Here’s how the expectations must be met: