Gambling Harm Peer Support Project

In 2023, Te Whatu Ora (Health New Zealand) recognised the growing importance of the peer support workforce in addressing gambling harm, and commissioned several key initiatives to strengthen this vital sector. Among these initiatives were two significant projects:

• the development of a comprehensive guiding Framework for peer support

• the creation of a Knowledge and Learning Hub for peer kaimahi (workers).

These two projects aim to enhance the effectiveness, professionalism, sustainability and growth of peer support services in the gambling harm sector. At Changing Minds we are delighted to be the organisation chosen to lead these initiatives. Gambling harm affects the hauora-wellbeing of individuals, whānau, and communities throughout Aotearoa, and is strongly correlated with both mental distress and problematic substance use. The voice of Lived Experience, putting people at the centre, is key to providing effective and appropriate support to those experiencing gambling harm – and key to growing and supporting a Lived Experience, peer support workforce that is empowered to make a difference.

In October 2024 we put together our Gambling Harm Advisory Group project team, to lead this work in a co-design process. This project represents a significant step forward in recognising and empowering the peer support workforce, with the potential to transform the landscape of gambling harm services in Aotearoa. By developing a structured Peer Support Framework and a dedicated learning platform, the project seeks to ensure that peer support workers are well-equipped, supported, and integrated into the broader healthcare system, supporting harm minimisation and ultimately improving outcomes for those affected by gambling harm.

Meet the Team

Colin

Colin has been in recovery for over 7 years from gambling harm. He says, “I have previously worked in corporate credit management, so although I have not worked directly in peer support, my lived experience with gambling harm, combined with my expertise in subject matter in this area, allows me to bring valuable insights to the table. I am passionate about using my journey to help others and contribute to creating support systems for those impacted by gambling harm.”

Rose

Rose has been in recovery for 10 years from gambling and alcohol harm. She says, “I have worked in the sector as a peer support specialist and peer educator. I’m currently studying to develop a peer support model from a Maaori perspective.”

Emma

Emma has lived experience of addiction and gambling harm. She says, “This personal journey has informed my professional work, where I've co-developed models of care for peer-led and peer-governed services and hold national roles in Lived Experience. In collaboration with Māori peers, I co-created a Māori centred model of peer support called Rātā Kouru Ora for addiction services, however it is able to be used across social services. This model integrates cultural responsiveness with peer support principles, reflecting a commitment to culturally appropriate and effective recovery support in Aotearoa with a focus on building Recovery Capital.